Suggestions?

[TedMock]

A month ago I put in to purchase 11 tickets to the Bills vs. Redskins game. At that time the fella told me not to worry about anything and that I "definitely" have seats. Well, the money still hasn't been taken out of my account and when I called them today they told me that I'm on the "waiting list" and that I may or may not get seats but they'll let me know. I'm pissed about this seeing that everybody already sent me their money and I told them that it's taken care of. Any idea's as to how I should handle this or do I just continue to sit here and hope for the best?

[TheGhostofJimKelly]

Unfortunately it looks like you are about to take it up the tailpipe. Maybe you can talk to someone a little higher up. A buddy of mine told me that he was having problems with his seats one time and TD called him.

[Dozerdog]

Who sold you the tickets (or tried to)...Wegmans?

[MDFINFAN]

Call these people and demand to speak to a manager:

For ticket-related questions, call the following numbers:
For General Admissions Ticket Questions: 301-276-6050
For Premium Seat Questions: 301-276-6800

[TedMock]

thanks but I already spoke with the guy who runs the premium seats department and he told me that all I can do for now is "hold tight". I wonder if he meant that, as Ghost put it, and that I should hold tight while I take it in the tailpipe.

[MDFINFAN]

Originally posted by TedMock
thanks but I already spoke with the guy who runs the premium seats department and he told me that all I can do for now is "hold tight". I wonder if he meant that, as Ghost put it, and that I should hold tight while I take it in the tailpipe.

I would demand to speak to a higher up.

[Jan Reimers]

Originally posted by MDFINFAN
Call these people and demand to speak to a manager:

For ticket-related questions, call the following numbers:
For General Admissions Ticket Questions: 301-276-6050
For Premium Seat Questions: 301-276-6800

Our ticket office is in Maryland?

[WG]

Next time let me know, I'll order them for you prior to public group sales...

[TedMock]

thanks. I was pissed. It's actually the younger brother of a friend of mine. Now the kid's on vacation. I don't think he meant any harm and he did take all my info before public sales were available. He basically told me "don't worry about it, you'll definitely get the seats". I spoke with the head of that department yesterday and he told me that usually that's the case but they've extended the season ticket sales date because of so much new interest this year that he's not confident any seats will be left. Good news is that the block I requested is not available to the public. It's just a matter of how many seasons are sold between now and the end of August.